The Massachusetts Disability Indicator Program offers a free, voluntary service that alerts 9-1-1 personnel that an individual with a disability may have unique safety, communications or other needs in case of an emergency. This service was developed in consultation with organizations representing the mobility, hearing, speech and sight impaired communities. This service is available for landline, wireless and VoIP telephone service providers. It is necessary to request the service through completion of the Disability Indicator Form located in the button link below.